Account

Account Deletion

Last updated: August 26, 2026

You can request deletion of your Dropleez account and online data from inside the app.

Request Deletion In The App

1. Open Dropleez.
2. Sign in to the account you want deleted.
3. Open your profile.
4. Go to the Account section.
5. Tap Request Account Deletion.
6. Send the request with your contact email and any helpful notes.

What Deletion Covers

A deletion request is meant to remove online account data that can reasonably be tied to your account, including profile information, online progress, mailbox messages, inventory rows, and custom levels owned by the account.

What May Be Retained

Some records may be retained for a limited time if needed for safety, legal, fraud prevention, moderation, abuse investigation, or required operational records.

Guest Progress

Guest progress is stored locally on the device. You can clear local device progress from the app using Reset Progress.

Support

If you cannot access the app, use the official support contact listed on Dropleez.com when public support channels are available. Include the email address tied to your Dropleez account so the request can be located.